ph566 Privacy Policy

1. Introduction

ph566 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with ph566 — whether during registration, when making a deposit via GCash or PayMaya, or when contacting our support team — you are placing trust in us. We take that responsibility seriously.

This Policy applies to all personal data processed by ph566 in connection with the operation of the ph566 platform, including our website at https://ph566.app and any associated mobile applications. It covers data collected from players based in the Philippines and is designed to comply with the requirements of Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.

Please read this Policy carefully. If you have any questions about how ph566 handles your personal data, you may reach our support team through the contact details provided in Section 15.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, ph566 acts as the personal information controller in respect of the personal data it collects and processes in connection with the ph566 platform. ph566 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Where ph566 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to process data only on ph566's documented instructions and to maintain appropriate security measures.

3. Personal Data We Collect

ph566 collects the following categories of personal data, depending on how you interact with the platform:

3.1 Identity & Contact Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Government-issued identification number (e.g., Philippine passport, SSS, UMID, driver's licence)
• Email address
• Mobile number
• Residential address (city, province, postal code)

3.2 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details as required for verification)
• Transaction history, including deposits, withdrawals, and bonus credits
• Account balance information

3.3 Gaming & Activity Data

• Game play history, bet amounts, and outcomes
• Sports betting selections and wager records
• Session duration and login timestamps
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

3.4 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Referring URL and navigation behaviour on the ph566 platform

3.5 Communications Data

• Records of communications with ph566 customer support, including live chat transcripts and email correspondence
• Responses to surveys or promotional communications where you have opted in

ph566 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming assessments or as mandated by applicable law.

4. How We Collect Your Data

ph566 collects personal data through the following means:

• Direct collection: Data you provide when registering an account at /register, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Data collected automatically when you access the ph566 platform, including through cookies, web beacons, log files, and similar tracking technologies as described in Section 8.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya) to confirm transaction status; identity verification service providers used for KYC compliance; and fraud prevention partners.
• Publicly available sources: In limited circumstances, ph566 may verify information against publicly available records where required for regulatory compliance.

5. How We Use Your Personal Data

ph566 uses the personal data it collects for the following purposes:

ph566 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

ph566 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and delivery of Gaming Services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, KYC requirements, and regulatory reporting to relevant authorities.
• Legitimate interests: Processing necessary for ph566's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing & Disclosure

7.1 Service Providers

ph566 shares personal data with trusted third-party service providers who assist in operating the ph566 platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are bound by contractual obligations to process data only as instructed by ph566 and to maintain appropriate security standards.

7.2 Regulatory & Legal Disclosure

ph566 may disclose personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation and gaming regulations.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ph566's business, personal data held by ph566 may be transferred to the relevant successor entity. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

7.4 No Sale of Personal Data

ph566 does not sell, rent, or otherwise commercially exploit your personal data to third parties for their own independent marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Policy.

8. Cookies & Tracking Technologies

ph566 uses cookies and similar tracking technologies to operate and improve the ph566 platform. Cookies are small text files stored on your device when you visit the platform. ph566 uses the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login status, to provide a more personalised experience on ph566.
• Analytics cookies: Help ph566 understand how players use the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and activity on ph566, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph566 platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.

9. Data Security

ph566 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ph566 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting personal data access to authorised ph566 personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of the ph566 platform;
• Incident response procedures to detect, report, and address personal data breaches promptly.

While ph566 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your ph566 account credentials. If you suspect that your account has been compromised, please contact our support team immediately.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph566 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Data Retention

ph566 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
• Gaming activity data: Retained for the duration of your account and for a period of three (3) years following account closure, unless a longer period is required for dispute resolution or regulatory purposes.
• Communications data: Customer support records are retained for two (2) years from the date of the last interaction, unless required for longer for dispute resolution purposes.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymised within a reasonable period.

When personal data is no longer required, ph566 will securely delete or anonymise it in accordance with our data disposal procedures.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by ph566:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph566 holds about you and information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ph566 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph566's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contractual necessity.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that ph566 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact ph566's support team using the details in Section 15. ph566 will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

12. Children's Privacy

The ph566 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ph566 does not knowingly collect personal data from individuals under the age of 21. If ph566 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed.

If you are a parent or guardian and believe that a minor has provided personal data to ph566, please contact our support team immediately so that we can take appropriate action.

13. Third-Party Links

The ph566 platform may contain links to third-party websites or services for informational purposes. ph566 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to personal data collected and processed by ph566 in connection with the ph566 platform. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

ph566 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address associated with their ph566 account or through a prominent notice on the platform, with reasonable advance notice where practicable.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the ph566 platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to the amended Policy, you should cease using the platform and may close your account in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how ph566 is protecting your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ph566 processes your personal data, please contact our Data Protection Officer or customer support team through the following channels:

• Live Chat: Available 24/7 directly through the ph566 platform
• Email: [email protected]
• Support Email: [email protected]

For general account queries, you may also visit our FAQ page. For concerns related to responsible gaming and data related to self-exclusion or deposit limits, please visit our Responsible Gaming page.

If you are not satisfied with ph566's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.